Customers

Evidence, not adjectives.

We name customers only with their agreement. Here is one, told in a metric, a narrative and an architecture decision.

22minutes from bridge call to a regulator-ready RCA

The decisions used to vanish when the bridge call ended. Now the timeline, the root cause and the evidence are on the ticket before the channel goes quiet — and the auditor reads the same record we do.
Head of Service Delivery · regulated digital-asset custodian

Sector: Regulated digital-asset custody (FCA / DORA in scope).
Stack: Slack · ServiceNow · Anthropic Claude, self-managed.
Why Signum: No second system of record to explain to auditors; the ITSM ticket stays authoritative.

More case studies are published as customers agree to be named. The detail above is illustrative of the current deployment pattern.

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